Refund & Cancellation Policy

Our position in one paragraph

Our batches are capped so that everybody gets attention. When you book a seat, it is held for you and not offered to anyone else. That is why our refund window is short and clearly defined — but within that window, the refund is unconditional and complete.

Full refund

You receive a 100% refund if:

• You attend the first two live classes and tell us within 48 hours of the second class that the course is not right for you. No explanation needed.
• We cancel the batch.
• We are unable to run the course for any reason on our side.

No refund

We cannot refund after the 48-hour window following the second class has passed, or if you simply stop attending without contacting us.

Transfers instead of refunds

If your circumstances change mid-course, contact us. We can usually move you to the next batch of the same course at no charge, once. This is often a better outcome than a refund and we offer it readily.

How to request a refund

Send an email to our support address with your registered email, the course name, and the batch code. You do not need to explain your reasons. We will confirm within two working days.

How long it takes

Approved refunds are processed back to the original payment method within 5–7 working days. Depending on your bank, it may take a further 2–3 days to appear on your statement. Razorpay's processing fee is absorbed by us, not deducted from your refund.

Organisation and group bookings

Private batches for organisations are governed by the separate agreement signed at the time of booking, not by this policy.