Frequently asked questions

Every class is live. You join a Google Meet link at the scheduled time and you can ask questions during the session. Recordings are posted afterwards, but the classes themselves are always live and interactive.

The recording is uploaded to your dashboard within 24 hours, along with the slides and any worksheets. If you miss more than two classes, message us on WhatsApp — we can usually move you to a later batch.

Between 15 and 25 students depending on the course. We cap deliberately so that everyone gets time to ask questions and share their screen.

Most batches run in the evening (6:30–9:30 PM IST) or on weekend mornings, so that people with full-time work can attend. Each batch shows its exact schedule on the course page before you pay.

No. Our courses are built for people with no technical background at all. If you can use a browser and email, you can follow along. Anything more advanced is taught from the beginning.

Yes, and you will not be the only one. A large share of our students are over 45. Our instructors are chosen for patience, and we repeat steps as often as needed.

You get an email confirmation immediately with your receipt, and your dashboard is unlocked straight away. You will see the full class schedule, the Google Meet link and your instructor's name.

UPI, credit and debit cards, net banking and popular wallets, all through Razorpay. We never see or store your card details.

For our longer programmes we offer a two-part payment. Message us on WhatsApp before enrolling and we will send you a payment link.

If you attend the first two classes and decide the course is not right for you, write to us within 48 hours of the second class for a full refund. After that point we cannot refund, because seats are capped and yours was held.

Yes. When you complete a course you receive a Nipunova certificate with a unique verification code, downloadable from your dashboard. Anyone can verify it on our website.

Attending at least 75% of the live classes and submitting the assignments. Your dashboard shows your progress against both, so there are no surprises at the end.

WhatsApp. Every student gets our support number after enrolling, and we answer during office hours, Monday to Saturday, 10 AM to 7 PM.

Yes. We run private batches for organisations, with the curriculum adapted to your workflows and scheduled around your working hours. Use the Organisation Training page to request a proposal.